Shipping policy

SHIPPING & DELIVERY POLICY

At Dream Wags, we make every effort to process and dispatch your orders as quickly as possible to ensure your pets get their products on time.

1. ORDER PROCESSING & DISPATCH
* Orders are processed and dispatched within 1 to 2 business days after order confirmation.
* Orders placed on weekends or public holidays will be processed on the next business day.

2. ESTIMATED DELIVERY TIMELINE
* Standard Delivery: Estimated delivery time is 2 to 3 business days across major cities and locations in India.
* Remote/Non-Metro Areas: Delivery may take 3 to 5 business days depending on courier connectivity.

3. SHIPPING CHARGES
* Free Shipping: Available on prepaid orders (or as applicable per promotional offers).
* Cash on Delivery (COD): Standard COD charges may apply at checkout.

4. ORDER TRACKING
Once your order is dispatched, a tracking link and shipment details will be sent to your registered email address and phone number via SMS/WhatsApp.

5. COURIER PARTNERS
We ship through trusted aggregator and logistics partners to ensure fast and safe delivery of your items.

6. CONTACT US FOR SHIPPING ISSUES
If your shipment is delayed or if you have any questions regarding your delivery, please reach out to us:
Email: dreamwagsofficial@gmail.com
Phone: +91 8168097110 / +91 9034004096